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Job Tickets

Job tickets that are integrated into your timesheet. Can it get any better?

Job Tickets
Job Ticket
Job Ticket add Time
Job Ticket add Note

Email and SMS

Informing the ticket owner of action or asking the ticket owner questions relating to a ticket can be done via email or SMS, the client can respond and this will update the ticket and inform the tickets currently allocated user of any responses.

Email ticket submission

Your clients can send emails to a specified email address - such as [email protected] TimeSite Pro will scan for these emails, if the emails domain matches the one you associate with a client it will create a new ticket and link it to the client. If a match can not be made the ticket is still created but no client is linked to it (this can be done later). Of course tickets can be always created directly via the app,

Internal Notes and Attachments

Job Tickets support internal notes and attachments. All actions performed on a ticket are logged and this history is easily viewed and reviewed. Tickets can be printed showing all their actions and history.

FTrack time spent

Track time spent

Time can be logged against a ticket either via the ticket management screen or via the timesheet screen. Since tickets are assigned to clients, anyone who has timesheet access to a client can also work on any open ticket for that client, this is achieved via the timesheet screen. Tickets can also be closed via the timesheet screen.
Prioritise and Assign

Prioritise and Assign

It is simple to change a tickets priority and/or who is currently working on it. Tickets can be categorised into groups and types within the groups. Job tickets can also be related to not only a client but a specific project or job that belong to that client. These categories and ownership properties allow for very flexible reporting.
Client Access

Client Access

TimeSite Pro can be configured to enable client logins, these logins can be given security access to the Job Ticket screen, clients can then create new tickets, enter comments or review the status of all current or past tickets if they wish. Clients with this type of access can only see tickets that belong to them, they have no access to other tickets in the system.
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Start Timesite Pro for Free

No credit card needed. All features of TimeSite Pro are included with your 14-day trial account.
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No cost to evaluate

You don’t need to provide a credit card to trial our solution. Simply provide your name, email address and phone number, and we’ll establish your trial account in seconds. Start Using Now.
Cancel Anytime

Cancel your account at any time

The is no contract lock-in with TimeSite Pro. You can use our software for as long as you wish, if it does not meet your needs, you can cancel your account instantly.
Unlimited Support

Unlimited technical support

You will always be using our latest version because we take responsibility for maintaining the cloud platform and software. Ask as many questions as you like. We can provide online assistance when needed.

Timesite Pro Integration Partners

TimeSite Pro integrates with a wide range of accounting, payroll and business intelligence solutions.

What Do Our Customers Say About Us?

PortraitWe are a small law firm in the Sydney CBD. We have been using TimeSite for many years and recently upgraded to TimeSite Pro. The new system is extremely functional for all staff. Steve Dolan patiently provided us with an excellent and easy-to-follow demonstration of how TimeSite Pro works and highlighted many new features that assist us and our clients. We highly recommend TimeSite Pro.

Susanna Balog, D.C.
Balog & Associates, Solicitors & Attorneys

We needed a program that could record specific jobs and activities and then integrates that information with MYOB. We found that TimeSite Pro was incredibly flexible to setup. Our staff can enter all their timesheet information on their mobile app, which we drop straight into MYOB every week. These efficiencies have been marked for all involved in the process. The support from the TimeSite Pro team has been excellent.

Pip Jarrett, Jarretts Wines

Our company was looking for to track our employee’s time on projects in various locations. They can now easily document their timesheet in the field using TimeSite Pro’s mobile app. Our administration staff then access this information using TimeSite Pro’s desktop view. We've found TimeSite Pro to be very user-friendly and the fact that we are dealing with an Australian company whose service is quick and responsive to any questions or assistance has been terrific!

Jo Evans, Stainless Engineering & Maintenance

Due to the gradual growth of our small business, the need for a timesheet program was a priority. We required a platform that allowed our employees to enter their hours remotely and also being synced with MYOB to allow for a seamless transfer at the end of the pay period. TimeSite Pro certainly has made this possible and saves our business time and money.

Christian Bugeja - Madeform Architectural Builders

Easy mobile interface for users. Timesheet submission is now a lot easier with its simple mobile application interface. It replaced the use of paper timesheets and reduced a considerable amount of time chasing employees with incomplete timesheets.

Cristina da Silva - Payroll Manager, independent school

TimeSite Pro has been a revelation for our business in terms of real-time project costs, billings and overall feedback for management and staff. Its allow us to give clients current hours spent on the project and dramatically reduces billing time spent. The support from TimeSite has been excellent; of the few questions we've had, a call back has happened promptly.

Simon Anderson - Anderson Architecture

I have tried many different apps, always falling back on Excel spreadsheets. Once I found TimeSite Pro, I have never looked back. It does absolutely everything I need. I complete all billing, wages and reporting from this app and integrate it into MYOB.

TimeSite customer - construction industry

TimeSite Pro is a valuable MYOB add on and time-saving application for my bookkeeping business. It's easy and quick to set up, with options to suit your individual needs. The guidance provided to assist with the set up was excellent. Payroll processing is no longer a time-consuming chore, with the simple to use application removing all the manual input of timesheets in MYOB. TimeSite Pro is the perfect fit for any business with employees in the field who need to lodge timesheets.

Phil Limbrick - Axiom Bookkeeping

TimeSite Pro proved easy to integrate into our new law firm's operations after exploring other options. Functionality is well thought through with the end-user in mind (irrespective of ability!). And the best thing about TimeSite Pro is the on-going support, which is readily available, patient and outcome-focused. We recommend TimeSite Pro to any law firm considering their time tracking options.

Nitij Pal - ANDE + Co.

We are a small business with some specific needs, and TimeSite Pro has been able to meet those needs. We now have a user-friendly, integrated system that can cope with how we work. We can easily track time and expenses and drill down on our data in helpful ways, greatly assisting us in business planning. The TimeSite team have been very supportive in our transition to this cloud-based timesheet system. We particularly like the ease of use, functionality, mobile app, invoicing and reporting capabilities.

Nicola H. - Principal Archaeologist, Environmental Services

Excellent program. Works well with MYOB software. Simple to enter timesheets, easy to use in a browser or via their mobile app. This product does exactly what we need it to do. We spent a lot of time researching the different options available to be compatible with MYOB. TimeSite Pro ticked all the boxes, and we've been happy with it.

Practice Manager - PSA Consulting Australia

There is no way our company could have arrived at a functional and user-friendly timesheet tool without the help of a team like TimeSite Pro. The (unusual) way we use MYOB as consultants meant that the timesheet software needed to be able to set itself up to work in the way that we make MYOB work for us. This is a testament to the customer focus and attitude of the team at TimeSite Pro.

Paul Duncan - Senior Consultant, INCITIAS

Frequently Asked Questions

TimeSite Pro is available via three subscription plans: Basic, Standard and Accounting. Refer to our pricing page for more information on the features available with each plan.
Yes, you change the number of timesheet and administration users at any time. We automatically adjust your monthly subscription fee as you add and reduce the number of timesheet users.
Yes, please contact us at [email protected] for more information on our discount policy and a subscription cost estimate.
Yes, if you require our involvement with your implementation project, we are happy to provide you with a quotation for this assistance. In general, though, our customers can get started with TimeSite Pro within a couple of days, and then rollout to a pilot implementation over a couple of weeks.
Yes, our quick start wizard enables you to specify the most common settings used by our customers. Contact us if you would like our assistance to configure your trial account further.

Request a demonstration

Request Demonstration
We’ll present the key features and capabilities of TimeSite Pro.
You can see the workflow procedures that TimeSite Pro supports.
We’ll answer your detailed questions and demonstrate different configuration options.

We’ll use Zoom to support your staff in different locations and can record the demonstration for your subsequent review.
Our demonstrations usually take 45 minutes but we can take a long as you like to answer all your questions.
Use our online scheduling system to book a TimeSite Pro demonstration at a time to suit your team (and ours!).