Job tickets that are integrated into your timesheet. Can it get any better?
Informing the ticket owner of action or asking the ticket owner questions relating to a ticket can be done via email or SMS, the client can respond and this will update the ticket and inform the tickets currently allocated user of any responses.
Your clients can send emails to a specified email address - such as [email protected]. TimeSite Pro will scan for these emails, if the emails domain matches the one you associate with a client it will create a new ticket and link it to the client. If a match can not be made the ticket is still created but no client is linked to it (this can be done later). Of course tickets can be always created directly via the app,
Job Tickets support internal notes and attachments. All actions performed on a ticket are logged and this history is easily viewed and reviewed. Tickets can be printed showing all their actions and history.